The Health Assessment Advisory Service arranges and carries out assessments on behalf of the Department for Communities (DfC).

If you are claiming benefits as a result of a disability, injury or ill health, you may be required by DfC to have an assessment with a qualified Healthcare Professional as part of your claim process.

Our healthcare professionals conduct the assessments using criteria set out by the Government, and provide DfC with independent advice in an assessment report.

Assessments can take place face-to-face at an assessment centre, on the telephone or by video.

DfC decision makers review the assessment report, along with any other additional information they have received, to decide on your entitlement to benefit. We do not decide your benefit entitlement and it will be DfC who will notify you of the outcome of your claim.

We cannot give you advice or provide an opinion on the outcome of your claim. DfC decision makers may use other information when considering your entitlement to benefit. We’re not informed of the outcome of individual decisions, and we have no targets related to decisions made.

Learn more about the types of benefits and how they are assessed:


*[DfC]: Department for Communities

Health assessment advisory service provided on behalf of Department for work & pensions