We’re the team delivering the Health Assessment Advisory Service (HAAS) on behalf of the Department for Work and Pensions (DWP) in the Midlands and Wales, and in Northern Ireland for the Department for Communities (DfC).
HAAS is a new combined assessment service for disabled people and people with health conditions. It will make accessing support simpler and easier for some of society’s most vulnerable people.
We deliver assessments for Personal Independence Payment (PIP), Employment and Support Allowance (ESA) and Universal Credit (UC), as well as a number of specialist benefits including Child Disability Living Allowance (DLA) and Veterans UK assessments.
We’ve delivered PIP assessments in the Midlands and Wales since 2013, and in Northern Ireland since 2016.
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Capita is a leading provider of business process services, driven by data, technology and people. We have two divisions - Capita Public Service and Capita Experience.
Every day colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses and customers.
Capita Public Service
We deliver vital services nationwide. From supporting some of the UK’s most vulnerable people through our health, welfare and local public service teams; to modernising training for the Royal Navy and Fire Fighters.
Capita Experience
Every day, our teams work hard to deliver exceptional services and make a positive impact on society.
Our values
We're driven by our purpose: to create better outcomes – for our employees, claimants and customers, partners and society.
To achieve this, we live by our values which define the behaviours we expect from our employees:
We are open.
We are ingenious.
We are collaborative.
We are effective.
Clinical roles
We train Nurses, Physiotherapists, Occupational Therapists and Paramedics to adapt their skills and become functional assessment specialists.
Support roles
To help us deliver HAAS successfully, we have a skilled team of professionals supporting our Functional Specialists.
We do everything we can to support our employees both at work and in their personal lives. For us, our people always come first.
This means offering flexibility in the way we work for a better work-life balance and variety in the ways we learn to give everyone the chance to grow.
We offer a range of benefits which allow our people to focus on their health and wellbeing, as well as to reward them for being part of our success. And with seven employee network groups to choose from, we’re empowering everyone to be themselves and to value each other for their differences.
Your health, wellbeing and work-life balance matters to us. That’s why we offer a wide range of benefits and discounts that work around you.
Everyone has access to our core benefits outlined below. In addition, you can choose from a selection of financial and health-related benefits each year to build a benefits package that always suits your needs. Here are just a few examples of the core and optional benefits we have to offer in the UK:
Company-matched pension
Buy up to 5 extra days holiday
Life assurance
Paid time off for volunteering
Eye-care vouchers
Season ticket loans
Enhanced parental leave and pay
Paid time off for pregnancy loss
Support for fertility treatment
Dental cash plan
Health assessment
Cycle to work scheme
Retail vouchers
Restaurant discounts
Beauty & fitness discounts
Learning and development
We want everyone to have the chance to develop their career in the way they choose. Our learning and development hub offers you the chance to strengthen your skills, expand your knowledge and improve performance.
Wellbeing
Wellbeing can mean different things to different people which is why we offer support across a wide range of topics to help our people better navigate both their work and their home lives. As well as access to our Employee Assistance Programme and a team of trained Mental Health first aiders, we have a wellbeing hub with support resources, voluntary health assessments, and access to our seven active employee network groups.
Diversity and inclusion
We do everything we can to support our people to feel included, and to look after their wellbeing. This includes creating a diverse and welcoming environment and empowering our people to be themselves at work.
Environmental impact
We take our responsibility in the fight against climate change seriously. That’s why we’ve committed to reaching net zero by 2035 – 15 years ahead of the UK government target of 2050. Find out how we plan to achieve that.
